Refund Policy

At Royal Pokerr, we strive to provide a seamless and fair gaming experience. Since our platform deals with digital services and virtual currency, all transactions are considered final. However, we do allow refunds under specific conditions as outlined below.

1. Non-Refundable Transactions

All deposits, wagers, and purchases made on Royal Pokerr are non-refundable once they are processed. We do not issue refunds for:

• Used or partially used virtual credits.
• Losses incurred during gameplay.
• Change of mind after a transaction.

2. Eligible Refund Cases

We may consider refunds in the following cases:

• Unauthorized Transactions: If your account was charged without your authorization, you must report it within 7 days of the transaction.
• Technical Errors: If a deposit fails or a technical issue prevents you from using the purchased credits, we will investigate and issue a refund if necessary.
• Duplicate Transactions: If you are mistakenly charged multiple times for the same transaction, we will review and process a refund.

3. Refund Request Process

To request a refund, please contact our support team with the following details:

• Full name and registered email.
• Transaction ID and payment method.
• Reason for refund request.

📍 Address: 1151 Walker Rd, STE #100, Dover, Delaware, 19904, USA
📞 Phone: +1 (805) 918-8773
📧 Email: support@royalpokerr.com

Our team will review your request within 5-7 business days and notify you of the outcome. Approved refunds will be credited back to the original payment method within 7-14 business days, depending on the payment provider.

4. Chargebacks & Fraud Prevention

• If a chargeback is initiated without contacting us first, your account may be suspended or permanently banned.
• Fraudulent refund requests will not be tolerated and may result in legal action.

By using Royal Pokerr, you acknowledge and agree to this Refund Policy.